Thursday, January 14, 2010

Gregory Mountain Products

I hate posing for pictures. I always end up looking like a total dillhole. (The flab will be gone soon, but I should probably make an effort to start doing push-ups on a regular basis.) On the left is John Sears, Director of R&D for Gregory Mountain Products. On the right is Nick Kelso, Sample Maker, who performed some very important repairs on my pack today at Gregory's headquarters in Sacramento. The people at Gregory are awesome. I was there for five hours, talking pretty extensively to almost everyone in the building. Nick nearly re-engineered my pack, replacing several key parts that were worn out, broken, or dirty. They also fed me, an act that always wins major points with me. But mostly it was just cool meeting them and seeing a little bit of their operation. It's clear that they spend a lot of time working to make their products the best they can be, largely by listening to
feedback from people like me. Most American companies could learn something from the folks at Gregory.

3 comments:

Mom said...

Maybe Gregory can use someone like you, with experience with their products. Are you going to call Aunt Carolyn while you are in Sacramento?

Jeff said...

I'll be buying something from their line of products at REI in Falls Church this weekend!

Ryan M. Powell said...

I don't call anyone; I prefer to surprise people by showing up at their house and knocking on their door.

I wrote this at Carolyn's house.